Returns & Exchanges
At U.S. Polo Assn., we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return unworn and unwashed items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and secure it to your return package.
Ship Your Package
Drop off your package at any authorized carrier location, ensuring all original packaging and tags are included inside.
Receive Your Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing